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Freddy Knows Best: Reinventing ITSM with AI That Thinks Ahead

Join First Digital for a live session on how Freddy AI is transforming IT service management in Freshservice. Learn how AI-powered automation, insights, and smart features like ticket summaries, reply suggestions, and dynamic actions help reduce workload, boost productivity, and cut costs.

 

Don’t miss this look at the future of ITSM with Freshservice + Freddy AI.

Date: Wednesday, 11 June 2025, 10:00 - 11:00

Time zone:  (UCT+02:00 ) Harare, Pretoria

Microsoft Teams Webinar

Speakers

​Morne Kellerman

Manager: Automation and Integration

Tiaan Klopper

Practice Lead : Automation & Integration

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