Four practices, one operating system.

Practice

Innovation

Innovation that scales, delivered with confidence.

First Digital's Innovation and AI business unit exists to help enterprises move from idea to product. As a Microsoft Advanced Specialist Partner in AI and App Modernisation, and a proudly South African team, we combine deep .NET, Azure and AI engineering with hands-on experience across regulated and high-volume industries. From custom enterprise applications to builds where AI is the product, we work as both an extension of your team and a dedicated end-to-end delivery partner, covering discovery, architecture, development, QA and DevOps. Delivery runs on Apex, our own AI-native Agile framework, governed through Azure DevOps and GitHub with quality engineered into every release, so ambitious digital goals become predictable, enterprise-grade outcomes.

Practice

Digital Workplace

Microsoft Modern Work, and the productised range built on top of it.

The Microsoft 365 surface, productised. Teams Apps, Copilot Studio agents, Power Platform, Viva, plus DWx, our own productised range that lives in /proof/one-pagers.

Practice

Automation

The cross-vendor automation practice, every partner except (mostly) Microsoft.

Where the Microsoft estate is the right answer, Digital Workplace runs it. Everywhere else, and there is a lot of "everywhere else", that is this practice. Process automation, integration, low-code where governance matters, and the long tail of vendor-specific tools that solve real problems. Microsoft only gets a seat at this table for legacy reasons (BizTalk, mostly).

Partners we lead with, Microsoft last, BizTalk only

Practice

Data & Analytics

Insights that scale with precision.

First Digital's Data and Analytics business unit exists to help enterprises move from raw data to strategic intelligence. As a Microsoft Solutions Partner for Data and AI, and a proudly South African team, we combine deep Microsoft Fabric, Power BI and Azure data engineering with hands-on experience across regulated and high-volume industries. From enterprise data platforms, lakehouses and modern data architectures to advanced intelligence, reporting and real-time solutions where trusted data drives every decision, we work as both an extension of your team and a dedicated end-to-end delivery partner across the complete data landscape. We span data platforms and engineering, data intelligence and reporting, governance, quality and AI readiness, advisory and managed services, and training and capability enablement, covering discovery, architecture, development, governance, quality assurance, optimisation and ongoing support, so ambitious data and analytics goals become predictable, enterprise-grade outcomes.