
A generative-AI sales assistant for Eurolux
Eurolux
A bespoke, Azure-hosted RAG chatbot called Lighty that helps Eurolux sales reps match a client’s requirement to the right products in seconds.
Practice
Modernise Apps with Azure AI

Planning, architecture, and qualified business cases, the part of the work that decides what the build is actually going to cost, how long it will last, and whether the problem was worth solving in the first place.
Our Methodology
Get us involved at any point of your digital initiative, from unsure where to start to helping to polish your plan.
01 · Understand
We talk to your people, review your documents, and watch the work happen. The output is a current-state brief in your language, that both technical and business teams can sign off on.
02 · Assess
Structured assessments measure AI-readiness and application-modernisation maturity. We define the use cases worth pursuing, build the ROI case, and rank them by impact. The output: a portfolio of qualified process and agentic opportunities with numbers attached.
03 · Recommend
An architecture that combines code, no-code, and emerging technology, sequenced so the highest-value moves ship first. Where the use case fits, we tap vendor and partner pre-sales funding to offset upfront cost. The output: a build-ready brief that hands directly to Build and Evolve.
our work

Eurolux
A bespoke, Azure-hosted RAG chatbot called Lighty that helps Eurolux sales reps match a client’s requirement to the right products in seconds.
Practice
Modernise Apps with Azure AI

African Alliance
A company-grounded AI assistant that answers policy and procedure questions and turns messy Excel reports into consolidated management accounts.
Practice
Modernise Apps with Azure AI

First Technology
A cloud chat assistant, Harvey, that lets legal and paralegal staff check contract terms, dates and notice periods in seconds instead of digging through documents.
Practice
Modernise Apps with Azure AI

A financial services provider
A low-cost device that retrofits to home-office inverters and, with generative AI on top, gives a financial services firm a live view of agents’ backup power and battery health.
Practice
Modernising Apps with Azure AI & IoT

A custom ESP device that retrofits to thousands of basic 24V inverters, giving WFS live visibility of its remote backup-power fleet and an AI tool to interrogate the data.
Practice
IoT and Agentic Alerting


Capital Hospitals
A bespoke, five-year-battery monitoring device that watches pharmaceutical fridge temperature and humidity, and reports breaches to the right people automatically.
Practice
First Digital IoT


Frey’s Foods
Submersible LoRaWAN sensors that keep Frey’s Foods’ on-site water tanks topped up, so a plant of more than 2,000 staff never runs dry.
Practice
First Digital IoT


Transnet
First Digital took Transnet from an honest read of its digital maturity to an executive-aligned transformation roadmap, then helped embed it with targeted skills and change programmes.
Practice
Digital Transformation Strategy


Multiple public sector clients
Our First Campus Zero to AI Copilot Hero programme, run with Microsoft, took public sector teams from AI fundamentals to confidently using Copilot Chat, Microsoft 365 Copilot and their own agents, with a managed-service follow-up so the adoption stuck.
Practice
Copilot Adoption & Enablement


Multiple agri & food clients
Our First Campus Zero to AI Copilot Hero programme, run with Microsoft, took agri and food teams from AI fundamentals to confidently using Copilot Chat, Microsoft 365 Copilot and their own agents, with a managed-service follow-up so the adoption stuck.
Practice
Copilot Adoption & Enablement


National Hotel Chain
We built and delivered training tailored to a national hotel chain’s own Power Apps and Microsoft 365 setup, and trained the team on Power Apps governance and best practice, so staff could use the tools the business had rolled out and keep the estate secure and maintainable.
Practice
Power Apps & Microsoft 365 Training


International Marketing Group
We moved an international marketing group’s generative-AI inference off public cloud onto our private NVIDIA GPU cluster, so their data and token generation stay local, they pay in local currency, and they run cheaper after hours.
Practice
Private AI Inference


First Technology
We gave First Technology staff local AI chat and agentic desktop agents running on our private NVIDIA GPU cluster, so the data and token generation stay local, the bill is in local currency, and responses come back fast.
Practice
Private AI Inference


Urban Connect
Urban Connect’s agentic diagnostic agent works a network fault out for itself, pulling the logs, querying the routers and upstream providers, then writing the call-centre ticket, so support is proactive instead of a manual scramble.
Practice
Agentic Diagnostics


Property & Assets Group
We ran our Process Practice to map, optimise and govern a property and assets group’s HR processes in Nintex Process Manager, giving them the visibility they were missing and a clear path to automation.
Practice
Process Mapping & Optimisation


Deep-shaft Mining Company
We mapped, optimised and governed a deep-shaft mining company’s HR processes in Nintex Process Manager, turning fragmented manual workflows into a navigable, automation-ready set of processes.
Practice
Nintex Process Manager


US Local Government
We reviewed a US local government’s in-house development practices and helped them stand up a secure software development lifecycle, so the team writing their public-facing applications builds security in from the first requirement rather than bolting it on later.
Practice
Secure Development & SDLC


Over five years, First Digital turned Western Cape Blood Services into Africa’s first fully digital, end-to-end blood-donation ecosystem, a Microsoft-recognised, AI-powered platform that registers donors 60% faster and answers them around the clock.
Practice
Digital & App Innovation

Project Exodus
A cross-platform mobile app that brings Project Exodus’s life-recovery methodology to a potentially global audience, on both the App Store and Google Play.
Practice
Cloud-native app development

Leading Shoe Retailer
A modular, cloud-based One App that rolled out to more than 400 stores at once, pulling stock takes, sales tracking and ticketing into a single place.
Practice
Cloud-native app development

Staffwear
A full online shopping and fulfilment experience for Staffwear, built on nopCommerce and Azure and live in three months to keep sales moving through lockdown.
Practice
Cloud-native app development

A modern .NET solution that prints product labels from automated quality checks on MAHLE’s South African lines, with central configuration and full traceability.
Practice
Application modernisation

Leading Bank
A personalised colleague portal that lives inside Microsoft Teams, giving the bank’s staff across Africa one place to find news, company services and the people they work with.
Practice
Microsoft Viva employee experience

An Active Directory consolidation and Exchange Online migration that brought PPC’s separate country domains and mailboxes onto a single Microsoft 365 environment.
Practice
Microsoft 365 & Exchange Online

Busamed
A custom Power Apps solution that captures patient feedback at discharge across Busamed’s hospitals, with SAP integration and live Power BI insight for managers.
Power Platform

A Power Platform system that ran Sasol’s staff Covid-19 vaccinations end to end, from consent to follow-up, built with low-code in four weeks.
Practice
Power Platform

Pharmacy & Retail Group
A phased BizTalk uplift that stabilised a national retailer’s legacy integration estate across point-of-sale, warehouse, finance and supplier systems, without disrupting daily trade.
Practice
Application Innovation

A logistics provider
A structured ESB rationalisation that untangled a logistics provider’s organically grown BizTalk estate, cutting duplication and technical debt while keeping the business running.
Practice
Application Innovation

Global Agri & Supply
A low-code OutSystems platform that digitised complex multi-geography logistics workflows end to end, giving field and office users one governed system for web and mobile.
Practice
OutSystems Low-Code Platform


Talksure
A secure, scalable Microsoft Fabric data warehouse on Azure that gives Talksure a single, accurate view of their data to drive decisions.
Practice
Data & AI

Belgotex
A central, modelled data warehouse that pulls Belgotex’s scattered data into one place to report from, with room to take in factory IoT data later.
Practice
Power Business Decisions with Cloud Scale Analytics

Large food to fork biz
A modern, centralised data warehouse on Azure that gave an agricultural supplier a single, trusted source of data and a way off QlikView.
Practice
Power Business Decisions with Cloud Scale Analytics
Get in touch
Send us the gist of what you are trying to do. The right person from First Digital will be in touch within a working day.