Keep it secure. Make data-driven decisions.

First Digital runs a major fashion retailer’s enterprise service management on Freshworks Freshservice, from Azure single sign-on to WhatsApp live chat, across roughly 1,400 agents.

Our First Campus Zero to AI Copilot Hero programme, run with Microsoft, took public sector teams from AI fundamentals to confidently using Copilot Chat, Microsoft 365 Copilot and their own agents, with a managed-service follow-up so the adoption stuck.

Our First Campus Zero to AI Copilot Hero programme, run with Microsoft, took agri and food teams from AI fundamentals to confidently using Copilot Chat, Microsoft 365 Copilot and their own agents, with a managed-service follow-up so the adoption stuck.

We built and delivered training tailored to a national hotel chain’s own Power Apps and Microsoft 365 setup, and trained the team on Power Apps governance and best practice, so staff could use the tools the business had rolled out and keep the estate secure and maintainable.

We moved an international marketing group’s generative-AI inference off public cloud onto our private NVIDIA GPU cluster, so their data and token generation stay local, they pay in local currency, and they run cheaper after hours.

We gave First Technology staff local AI chat and agentic desktop agents running on our private NVIDIA GPU cluster, so the data and token generation stay local, the bill is in local currency, and responses come back fast.

Vector Gaming needed serious GPU horsepower to train a custom 350-million-parameter model for smarter game NPCs. We put our private GPU cluster behind their Vulkan-based distributed trainer and cut a two-month run down to a fraction of that.

We ran our Process Practice to map, optimise and govern a property and assets group’s HR processes in Nintex Process Manager, giving them the visibility they were missing and a clear path to automation.

We mapped, optimised and governed a deep-shaft mining company’s HR processes in Nintex Process Manager, turning fragmented manual workflows into a navigable, automation-ready set of processes.

Over five years, First Digital turned Western Cape Blood Services into Africa’s first fully digital, end-to-end blood-donation ecosystem, a Microsoft-recognised, AI-powered platform that registers donors 60% faster and answers them around the clock.

A disciplined virtual team and a custom Azure DevOps blueprint that brought consistent delivery to one of South Africa’s largest hospital groups.

A Fast-Track rollout of Microsoft 365 across the NHLS, getting a traditionally on-premises national lab service ready for secure remote work during the pandemic.

A custom Power Apps solution that captures patient feedback at discharge across Busamed’s hospitals, with SAP integration and live Power BI insight for managers.

A low-code Nintex K2 workflow that automates policy creation from end to end, with level-based approvals, reminders and escalations, across Assupol’s business systems.

A Nintex K2 and ServiceNow integration that gave a petrochemical company a full audit trail of every change from development to production.

An agile, structured rescue of a retailer’s BizTalk environment that cleared recurring integration errors and lifted system performance by a third.

A phased BizTalk uplift that stabilised a national retailer’s legacy integration estate across point-of-sale, warehouse, finance and supplier systems, without disrupting daily trade.

A secure, scalable Microsoft Fabric data warehouse on Azure that gives Talksure a single, accurate view of their data to drive decisions.

A central, modelled data warehouse that pulls Belgotex’s scattered data into one place to report from, with room to take in factory IoT data later.

An end-to-end pipeline that automates GroupM’s data gathering and reporting, so their teams spend their time on analysis instead of assembling spreadsheets.

A modern, centralised data warehouse on Azure that gave an agricultural supplier a single, trusted source of data and a way off QlikView.

A governed reporting pipeline and Power BI dashboards that gave Parliament trusted, timely point-of-sale insight to manage its catering division.