apex <core>
Our native AI-first development framework, from feature inception to quality code.
apex <core>GitHubOpen weight modelsDevOps
FirstIQ
Every system. Every signal. One work intelligence.
Every FirstIQ product writes to the same place: one knowledge base for your company, inside your own tenant. What your recruitment, contract, risk and service apps learn is there for the others to use from day one, with nothing to wire up. FirstIQ is also our framework for going further. We help you bring the rest of your estate into that knowledge base, from third-party systems and line-of-business applications to Copilot Connectors, so Microsoft Work IQ, Copilot and any other agentic tool you run can query the full picture of how your organisation works.
Frameworks
FirstIQ
Framework
Work IQCopilotCopilot ConnectorsCopilot Studio
- What it is
- One shared company knowledge base
- Fed by
- Every FirstIQ product, by default
- Delivered with
- No-code Build
Why it matters
An agent is only as good as what it can see. In most companies the knowledge that decides real outcomes is spread across the CRM, the ERP, the ticketing system, the data warehouse and the line-of-business apps a team has run for years. Ask an agent that can only reach one of them and you get answers that are confidently incomplete. FirstIQ products never have that problem with each other, because they share one knowledge base from the start. For everything else you run, we close the gap on your terms and inside your permission model.
What FirstIQ connects
- Every FirstIQ product you license, feeding the shared knowledge base with no extra work
- Third-party SaaS and line-of-business systems: Salesforce, ServiceNow, SAP, Confluence and more
- Copilot Connectors, both synced (indexed into Microsoft Graph) and federated (real-time via MCP)
- On-premises and legacy data sources surfaced through governed pipelines
- Custom and internal APIs mapped to Work IQ so agents can reason and act on them
- Source permissions preserved end to end, users only ever see what they are entitled to
- Microsoft Work IQ, Copilot, Copilot Studio agents and any other agentic tool in your environment, all querying the same knowledge
- Grounding that stays current as the underlying systems change
How we deliver it
- 01
Map the estate
We start from what your FirstIQ products already hold, then work out which other systems carry the context your agents are missing and which matter most to the outcomes you are chasing.
- 02
Connect the sources
Prebuilt Copilot Connectors where they exist, federated MCP connectors and custom pipelines where they do not, wired the no-code way wherever we can.
- 03
Open it to your agents
The connected knowledge flows into Work IQ for Copilot and is open to the other agentic tools you run, permission-aware, so every user gets answers from the whole business with the right access.
- 04
Prove and extend
Start with one high-value use case, prove the answers improve, then extend the framework across more systems and more agents.
Summary & benefits
- Every FirstIQ product shares what it knows with the others from day one
- Answers grounded in your whole estate, not just Microsoft 365
- One knowledge base for Copilot and any other agentic tool you run
- Delivered no-code first, faster to stand up and easier for your team to own
- Permission-aware by design, nothing surfaces beyond a user’s access
- Extends Work IQ without re-platforming the systems you already run
More from Frameworks
Worth a look next.
Get in touch
Got a problem worth solving?
Let’s talk.
Send us the gist of what you are trying to do. The right person from First Digital will be in touch within a working day.